September 15
In business disputes, customers can be collateral damage
As we head into the second Sunday of the NFL season, fans, players and coaches remain disgruntled because the games will once again be officiated by unseasoned replacement refs..
September 13
Harvey Mackay: Keep your eye on the ball
There's an old saying that you can't judge a book by its cover.
September 13
How you say it and what they listen to
In my last post, I talked about how all communication is not equal: that to get through to people, you need to reach out to them via their preferred mode of communication
September 11
All Communication is Not Equal.
My kids don’t listen to voicemails. If I leave them a voicemail, they say, ‘Why didn’t you just text?’
September 10
Book Recommendation: Small Message, Big Impact
I just read a very important book I’d recommend to anyone, called Small Message, Big Impact, by Terri Sjodin.
September 9
The Unfiltered You
On Friday, I was fortunate to have an article published on Entreprenuer.com
September 6
What Ever Happened to the Value Proposition?
September 2
Why Not?
I was in the airport the other day talking to a Yankees fan, and I asked him if he was a collector, or had ever bought a Steiner item as a gift for someone. He said no on both counts.
August 28
NYC from a Distance
Steve Costello’s fresh view of New York City from a distance reminded us of Neil Armstrong’s unique view of the world (see post below).
