"What Else?" Blog

How can you go the extra mile for your customers?

This blog was written by a fraternity brother and lifelong friend of mine from Phi Gamma Delta (FIJI) at Syracuse.

Street smarts. It’s become kind of a cliché term, but the concept in itself is the driving force behind your success.

Communication is the key to any successful relationship, whether that's at work with an employee or a new business partner, or at home with your family; your wife, your kids or your parents...whomever!

I don’t mean to beat a dead horse, but to me it’s uplifting when somebody has the balls to do something that can seem like a crazy idea, but in the big picture will benefit themselves, their family and even their place of work.

In retail businesses, too often people ignore the fact that it takes more of an effort to develop completely new product than it does to create a variation of an existing one.

Many years ago, two salesmen were sent by a British shoe manufacturer to Africa to investigate and report back on market potential.

Today's post is from my good friend, Harvey Mackay.

Everyone imagines top CEOs as larger–than–life figures who do things no one else could. But deep down, a good business leader is an everyman who combines vision and high energy with the ability to connect with and learn from all types of people.