Don’t manage people, lead people. Inspire them. You can manage process. Make sure you keep the two separate.
The core of good management is:
It’s the key to a sound process in any business.
The key to good leadership is to inspire people while being fair, firm and consistent.
To have any level of success as a manager:
- You need to inspire your people
- You need to manage their process. Plan and maintain an operational control while being fair and consistent with your staff.