Following-Up is the Golden Ticket

One of my favorite lines is that it’s not what you expect; it’s what you inspect!

I think it’s so important to follow-through and double-check. When something is important and valuable, be somebody who follows-up, double-checks. 

There’s nothing like the server in the restaurant that comes over to your table with real concern to make sure that everything in your order is the way it should be, instead of the one that asks the empty question without actually looking.

That’s one of the most common mistakes of customer service. A quick call, email or text—just to check that what you promised and said would happen, happened—that goes a long way! ...And don't be afraid of the phone!

So, is there something, or someone, you can go back and check on?

1 comment

  • I just want to say Thank You to everyone who supported me through the years. My name is Manuel Franco, New Berlin, Wisconsin. My story of how I won the Powerball lottery of $768.4M is a bit of a tale. I have been playing Powerball tickets for 6 years now since I turned 18. I bought my first ticket on my 18 birthday. I was feeling very lucky that day because I had contacted Dr. Odunga Michael to help me with the winning Powerball numbers. I really had that great great feeling that I looked at the camera wanting to wink at it. I only did a tiny part of it and trusted him. He gave me the numbers after I played a couple other tickets along with it for $10. I checked my ticket after the winnings came online and saw the numbers were correct including the Power play. I screamed for about 10 minutes because it felt like a dream. I had won $768.4M. You can check my winning testimony with the lottery officials just with my name search. Thank you Dr Odunga. Well, his email is and you can also call or Whats-app him at +2348167159012 so you guys can contact him

    Manuel Franco on

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