Most people run away from them, but why?
Look, if you’re in a sales business like me, you know that this is the time of year where there’s more transactions, more issues, and more opportunities for you to either make a customer for life or lose them forever. Think of it from a customer’s perspective, if they’re buying something from you now its probably a gift and its something really important for someone really special.
Take every costumer seriously and resolve any problem with urgency.
If you're in a management position, be there to help. Not everyone in your company is going to have all of the answers and you play a huge role in making sure your client-facing employees have the support to perform at their peak. ’d as a co we are here to help make sure costumers are happy
Don’t sit with problems. They never go away. They usually just get worse.
Its not what happens to you in business that defines you, but how you react to the things that happen to you!
